Testimonials
August 2010
We are both pleased to recommend you for the high quality of work illustrated in your 3 week visit to reshape the garden. We were impressed by your in depth knowledge and vision for the project and by the attention to detail from you and the team who all worked most conscientiously. I was very grateful for the drainage soakaway you installed at no extra cost and similarly the repairs to the sewers that were needed. Again - no charge.
Your willingness to adapt to our changing need was much appreciated and your knowledge of the local suppliers facilitated the smooth progress of the works. An aversion to cutting corners gives us peace of mind and we were happy to go away leaving things in your capable hands.
Robin & Jan Tausig
August 2010
Dear Richard
I wanted to express our gratitude and appreciation to you and your team for the exceptional job undertaken at our house. Not only have you transformed a barren patch into a wonderful garden, the work was undertaken with thoroughness and attention to detail that is extremely rare these days. In particular, I wanted to commend your team for the way they conducted themselves so well - punctual, clean and tidy and polite.Finally, I wanted to thank you for your helpful insights as the project developed. In particular, your suggestion to install the irrigation system was inspired in view of the drought that followed the planting! It goes without saying that we would have no hesitation in recommending Arbour Design and Build to anyone wishing to undertake a significant landscaping project.
With best wishes
David and Alison Matthews, St Albans
July 2010
We are pleased to recommend Arbour Design & Build who have recently completed the provision of a new driveway and re-ordering of our front garden.
Mr. Richard Bickler designed and directed the execution of the works personally and most efficiently. He was helpful and amenable to our wishes, and his experience in this business gave us confidence. He and his team began and completed the works on schedule and their aftercare has been excellent. The final result has been most gratifying and we are delighted with his whole approach and product.
Drs Richard & Pat Morgan
April 2010
Dear Richard
I've written this recommendation of your work to share with other LinkedIn users.
Details of the Recommendation: "Richard Bickler's company is one of the only companies I have ever used in my life, where we received the service we had hoped for, and 6 years on it has stood the test of time.
I had not known Richard before the work he carried out, so this recommendation is sincere."
Service Category: Landscape and Garden Designer
Year first hired: 2004 (hired more than once)
Top Qualities: Great Results, Expert, High Integrity
Kind regards
Simon Greatbatch, Barnet
November 2009
We are pleased to provide a reference for Arbour Design and Build following the completion of our patio. After contacting several builders and garden designers we settled on the proposal from Arbour Design and Build.
From the outset we knew that we had selected the right company. Arbour Design arrived promptly and wasted no time in surveying the site while taking plently of time to understand our specific needs. Although, we roughly knew what we wanted our plans were basic but Richard took these and suggested improvements. His combination of creativity, knowledge and practical advice has produced a truly beautiful result that exceeded our expectations.
During the build his team were hard working, reliable and carried out their work professionally with meticulous attention to detail (especially tidying up after themselves).
Overall we are very pleased with the result and would not hesitate to recommend them in the future.
David and Tracy Thomas
September 2009
I will start this testimonial by saying that Richard and team at Arbour Design literally dug us out of a hole!
We were undertaking a massive house renovation project in Mill Hill. Near the start of the project we realised we had to redesign the 200ft garden while it was still possible to access the garden with big diggers. The garden was completely stripped of all trees, plants and grass. Following this, we started getting quotes and landscaping ideas from various well know landscaping firms. Their ideas were above and beyond the brief and would have cost a small fortune!
At that stage a friend suggested we contacted Richard at Arbour Design and we have never looked back. We wanted the garden to be reinstated with drainage alongside developing a longer term plan for the future which could be implemented once the main house had been completed.
He listened to what we wanted, produced comprehensive pricing and delivered exactly what he said he would.
His team worked really efficiently to get the job done. We are delighted with the outcome and are looking forward to moving to the next stage of the plan. Lindsey Brand, Mill Hill
May 2006
We are delighted to provide you with a reference following the completion of our garden. We are absolutely delighted with the garden, which has exceeded out expectations and has proved to be a perfect contemporary urban retreat.
Given that we designed the space, with your help in planning, choice of materials and general design was critical, and we were very pleased with the end result. We were particularly impressed with the incredible work rate of your team, and having already used Arbour Design and Build for our front drive, it's good to know that your standards for rapid execution and delivery have not dropped.
But it is the pride and attention to detail that really impresses. The focus on materials, the desire to get every stage of the works perfect and the care and planning that we saw invested in the project was much appreciated. You feel as if you and the team care as much as we did that everything was going to look absolutely right.
In deciding who we were going to ask to take on the project, on eof the reasons we returned to Arbour Design and Build was because of your excellent service. Having built the front drive, we were particularly impressed when your team arricved one day, out of the blue to service the drive way, without any extra cost.
Now that the project is finished, we know that you and the team are as proud of the garden as we are, and we are happy to recommend your services to any prospective client.
Kind regards
Miles and Carloyn Webber, Finchley
April 2005
Thank you for making my dream garden into a reality! I just wanted to drop you a line to express my appreciation of a great job.
From the beginning I was impressed with your professionalism and customer focused approach. Your responsiveness on following up on the initial enquiry, taking time to understand my requirements and a straightforward and clear quote, gave me a sense of confidence that the project was in good hands.
I appreciate that I was able to be involved in the project and our regular discussions as the design evolved enabled me to play a part in shaping the final outcome of the garden. Your flexibility and innovation in dealing with the issues as they arose whilst staying true to the original design was invaluable.
AS the days are getting longer and warmer, I am able to spend more time out in the garden and everyone who sees it comments on the quality of the workmanship and the planting, which looks great lit up at night.
I am delighted with my garden, and if you wish to use it or me for any future referrals, please do not hesitate to contact me.
Kind regards
Jane Hobbs, Hadley Wood
June 2007
We have worked with a number of contractors over the years and we have to say that it has been a pleasure working with you and your colleagues. We have particularly appreciated your punctuality, attention to detail, tidiness and consideration towards our neighbours. We would not hesitate in recommending you!
Kind regards
Francesca and Paul Summerfield, N3
May 2004
Dear Richard
I would also like to say that not only was the work of an extremely high standard but it was a pleasure to have Arbour Design and Build undertake the work as you and your men were extremely tidy and courteous.
We have no hesitation in recommending you to others and would be pleased if you wished to bring another potential customer around to view the finished article.
We both wish you luck for the future.
Kind regards
Alison Delorie, Whetsone